Privacy policy

At Short Fine Leg, your privacy matters to us. This policy explains what information we collect, how we use it, how we share it, and how we keep it safe. By using our website, you agree to the collection and use of your information as described here.

1.1 Information We Collect

Directly from you:

Basic contact details — name, address, phone number, email.
Order information — billing address, shipping address, payment confirmation.
Account information — username, password, security questions.
Customer support communications — information you share when contacting us.

Automatically (via cookies & tracking):

Device and browser information.
IP address and network connection details.
Pages visited, time spent, and interaction data on our site.

1.2 How We Use Your Information

We use collected information to:

Process and fulfill your orders, and send order/shipping notifications.
Manage and maintain your account.
Send marketing communications — only if you have opted in.
Detect and prevent fraudulent or malicious activity.
Improve our website, products, and customer experience.
Comply with applicable legal obligations.

1.3 How We Share Your Information

We do not sell or rent your personal information. We may share data with:

Logistics and courier partners for order delivery.
Payment gateway providers to process transactions securely.
IT, analytics, or customer support vendors who assist our operations.
Legal authorities, if required by applicable law.
Any successor entity in the event of a merger, acquisition, or business transfer.

1.4 Cookies

We use cookies to power and improve our site, remember your preferences, and run analytics. You can disable cookies through your browser settings, though this may affect certain website functionality. Note that blocking cookies may not fully prevent data sharing with third-party partners.

1.5 User-Generated Content

If you post product reviews or other public content on our site, that content will be publicly visible. We are not responsible for how others may access or use content you choose to make public.

1.6 Children's Data

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at caught@shortfineleg.com and we will delete it promptly.

1.7 Data Security & Retention

We use industry-standard security measures to protect your data. However, no online transmission is 100% secure. We recommend you do not share sensitive information over unsecured channels. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

1.8 Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Restrict or object to how we process your data.
Receive a copy of your data in a portable format.
Withdraw consent for marketing communications at any time.
Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at caught@shortfineleg.com. We will respond in a timely manner and may need to verify your identity before processing your request.

1.9 Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date. Continued use of our Services after any update constitutes acceptance of the revised policy.

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